Nothing is wrong with it. This luggage was rejected by United as a carry-on (Oct 2025) so we had to checked it in. There were no prior issues with SouthWest as a carry-on. So we decided to upgrade to a TSA approved carry-on luggage, see last picture for size comparison.
Pick up in north Stockton, near Lower Sacramento Road and Eight Mile Road. Can meet up/deliver depending on time and location.